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LIVE + Credit Card = Bad

11 replies · 2,852 views · Started 09 August 2008

Did you know if you buy a year of Xbox LIVE with a credit card, when that year is over they will automatically sign you up for another? It's true. What's also true is they give you no possible way to opt out of this. If you don't want it, you have to call them, wait an hour for a operator to pick up, and cancel that way.

So yeah, paying for LIVE with a credit card is a horrendously bad idea. Now I have to make a phone call and wait on the line for an hour so I can yell at a representative to get my account canceled. I'm posting this here so that anyone else who paid with a credit card doesn't get blindsided by it like I did, seeing as how they don't bother to tell you when you buy the year of service that they will do this.

Yeah, that will also continue to give you service even if your credit card is maxed out. Back in April I maxed out my credit card and I figured if my card couldn't be charged my membership would get canceled. Well about 2 months later I bought a year subscription at EB games and when I tried to put in the code it said there was still a credit card attached to my account so I called them up and it turns out they gave me 2 months of live and put the charge on hold until my credit card could be charged. Then when I paid off my credit card they ran the charge and thus I had to pay for 2 months of Live I didn't know I had. Yeah it sucks. But I got 13 months from a code so I won't have to deal with them using my credit card.

it's also an incredible waste of money to pay with a credit card... you can get 13 months of xbox live for $32 on buy.com and similiar websites.

It's not just AOL. For some stupid reason, every single service-based company has somehow come to the conclusion that it is good business practice to make it as hard as possible to cancel a subscription. For instance, when I moved I could no longer get my old ISP at my new address. Yet despite the fact that I had to cancel, it took me over an hour on the phone to actually do so.

Well then I wish someone would've included me in that conversation, so I could've avoided that mistake.

I had to deal with the same thing for WoW (a subscription that I gave to my cousin as a present that he wanted). From there, I found out that it's much easier to talk to the bank or credit card company to hold those charges. Once Microsoft stops getting its money, they'll keep contacting you, but you don't have to worry because there's nothing that they can do.