I'm starting a boycott against ATT/Comcast for unreasonable bussiness pratices.
Here is my reason.
Yesterday I called Comcast to find out about the transitionfrom att to comcast and when the new e-mails would be in place and was told that all my e-mails were RESERVED to transfer to the comast.net domain.
However I recived an e-mail stating that one of my addresses is now going to be changed.
Typically this shouldn't be a big deal. However I was told less than 24 hours that my names were reserved in their systems to transfer on June 30 2003 with no changes.
The person I spoke with could not give me any reason for this happening. Also would not let me speak to their supervisor or anyone else for that matter. All I was givin was the PO Box for ATT Boradband Internet Complaints. I have sent letters there in the past with no response ever. I have enev sent certified letters which were returned becuse no one would sign for it!
I'm just wondering if anyone there knows the definition of reservation.
What I am asking is anyone who has or is experiencing trouble with ATT, Comcast, or any of there partners to post what has happened to them. Wether its Cable TV, Internet or Phone service. All complaints are valid. I will be writing letters to the BBB, FCC, & Attourny General just to name a few and the more info I can get on them the better.
I will quote the posts anoymously however if you want to post but dont want me to include it in the letters just tell me so in the post.
Other ways you can help in the boycott
1. Cancel services & switch to another company if one is available in your area.
2. Write a letter to your mayor or governer stating that you would like a different company to service your area and include the reasons why. (This is your right as a taxpayer!)
3. Write a letter to another service provider outside of your area stating that you would like them to service your area.
4. Write letters to complaint websites and fourms.
5. Write letters to computer, electronic, bussiness, and video game magiziens that have complaint columns. Smart Computing has a great column and most complaints that they have look in to & published have been resolved.
6. Inform other people of Att/Comcasts bussiness pratices. If they are thinking of signing up, advise them not too. If they are a customer having problems, advise them to cancel.
7. Post this info in any forum that you are signed up too. The more people we can reach, the better are our chances of getting Comcast to change or to close up shop.
Anyone may copy the preceeding into any e-mail, forum post, web site, letter publication, anything you want. I want to reach everyone that has been screwed over by this company.
This is a chance to get back the services that we have been promised and expect, or to get a company that will provide a good service and keep there word.