That's what the feature is supposed to do, equalize that. Either it's not there, or it's turned off. When I plugged my laptop in to the TV to try playing Guild Wars 2 on it I noticed a weird sound issue. Whenever I would fight something, the music would fade out and the battle sound effects would take over. Once the combat was done, the music would fade back in. The TV didn't come with a manual, just a sheet of paper with a URL. I had to search through the settings on the TV to figure out what was going on. Turning that setting off fixed the problem. But it depends on what is hooked up to it. If I'm watching a DVD on my PS2 without the TruVolume on,I have to have the volume turned all the way up, and it's still low. I suppose it could be an issue with the input method, HDMI vs Component. Luckily, the settings can be set differently for each input type.