EXPLORER caused an invalid page fault...

[obi]

A friend of mine is having a problem with her computer, windows explorer occasionally kills itself and sometimes gives an error message. This has been happeneing for a while now and seemingly at random times. The last error she got was -


EXPLORER caused an invalid page fault in
module OLEAUT32.DLL at 017f:653b155c.
Registers:
EAX=84443f04 CS=017f EIP=653b155c EFLGS=00010202
EBX=0000000c SS=0187 ESP=00f6e614 EBP=00f6e62c
ECX=84444050 DS=0187 ESI=00000004 FS=262f
EDX=0000000c ES=0187 EDI=00f6e658 GS=0000
Bytes at CS:EIP:
66 89 50 0c 83 c2 04 ff 45 f8 83 c1 04 39 75 f8
Stack dump:
00000000 00465d74 004a9bfc 84443f04 00000000 00000002 00f6e670 653ac46c 0000000c 00000000 004a9c00 00465d74 00000000 019db990 00000004 00000000

(im talking to her over msn right now)
Does anyone have any idea to what this could be?

Any help appreciated
~obi

[moocow]

No idea.

But, I do have a suggestion.

Tell her to follow these steps:

1. Buy sledge hammer.
2. Smash computer.
3. Buy new computer.

:D ;)

[Breaker]

... Or she can just try reinstalling Internet Explorer.

[ZeldaFan001]

As a last resort, you could also backup everything useful and format your hard drive. But nobody seems to want to do that anymore.

[vegeta1215]

Or you can just not use Internet Explorer. I've found Windows runs really well when you only use IE for file browsing, and use another program for your web browser.

btw, what version of Windows is it? Cause for some versions of Windows, there's a program called IEradicator that lets you 'really' uninstall IE, and if you want, afterwards you can reinstall a clean copy of the latest IE without all the upgrades and patches (which may have caused problems).

[obi]

She has IE 6.0.
I think though we managed to sort it out - I found this http://support.microsoft.com/?kbid=259737
and i told her to get the specified MCRepair.exe.

It seems to have fixed the problem as she hasnt had any problems yet (they usually occur often).
I guess her OLEAUT32.DLL just needed updating.

[MasterSwordUltima]

Tell her to get Opera! (If she's the girl I think she is, she'll love ya even more ;))